Privacy policy

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data are any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below this text.

Data collection on this website

Who is responsible for data collection on this website?

The website operator is processing the data on this website. Their contact details can be found in the section "Note on the responsible body" in this privacy policy.

How do we collect your data?

On one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.

Other data are collected automatically or after your consent by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time when the page was visited). These data are collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the rectification or deletion of these data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data in certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have any further questions on the subject of data protection.

Analysis tools and tools from third parties

When you visit this website, your surfing behaviour may be statistically evaluated. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

External hosting

This website is hosted by an external service provider. The personal data collected on this website are stored on the hosting company’s servers. These may include IP addresses, contact enquiries, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The hosting provider is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 b) GDPR) and in the interest of a secure, fast and efficient provision of our website by a professional provider (Art. 6 para. 1 f) GDPR).

Our hosting provider will process your data only to the extent necessary to fulfil its performance obligations and will follow our instructions in relation to these data.

We use the following hosting provider:

HostEurope
https://www.hosteurope.de/

3. General notes and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Various personal data are collected when you use this website. Personal data are any data by which you can be personally identified. This privacy policy explains what data we collect and what we use them for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating by email) may have security gaps. Complete protection of the data against access by third parties is not possible.

Note on the responsible body

The responsible body for data processing on this website is:

Owner and controller within the meaning of Article 5 TMG (German Telemedia Act):

Andocksysteme G. Untch GmbH
Schweighofstr. 3 | D-79410 Badenweiler

Email: info@andocksysteme.de

Managing directors: Thomas Merle, Günter Untch

Court of Registration: Freiburg im Breisgau District Court
HRB 300672

VAT Reg. No. according to Article 27a German VAT Act: DE212146751

Responsible for the contents: Thomas Merle

Email: info@andocksysteme.de

The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose of the data processing ceases to apply. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for the storage of your personal data (e.g. tax or commercial retention periods); in the latter case, the deletion takes place after these reasons no longer apply.

Data Protection Officer

We have appointed a Data Protection Officer for our company.

Mr Christian Orendt

Email: datenschutz@andocksysteme.de

Note on data transfer to the USA and other third countries

Some of the tools we use are from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to and processed in these third countries. We would like to point out that in these countries no level of data protection comparable to that of the EU can be guaranteed. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. Therefore, it cannot be ruled out that US authorities (e.g. secret services) will process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your already given consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases as well as to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING TAKES PLACE ON THE BASIS OF ART. 6 PARA. 1 E) OR F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR FOR THE ESTABLISHMENT, EXERCISING OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser's address line.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to receive free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to the correction or deletion of this data. You can contact us at any time if you have any further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have filed an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may only be processed – apart from their storage – with your consent or for the assertion, exercising or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

4. Data collection on this website

Cookies

Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your end device. They are stored either temporarily on your device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company, such as cookies for processing payment services.

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising.

Cookies that are necessary for the electronic communication process (necessary cookies) or to provide certain functions desired by you (functional cookies, e.g. for the shopping cart function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies concerned takes place exclusively on the basis of this consent (Art. 6 para. 1 a) GDPR); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Insofar as cookies are used from third-party companies or for analysis purposes, we will inform you separately about this in the context of this privacy policy and, if necessary, request your consent.

Consent with Borlabs Cookie

Our website uses the consent technology of Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies and to document them in compliance with data protection regulations. The provider of this technology is Borlabs - Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg (hereafter referred to as Borlabs).

When you access our website, a Borlabs Cookie will be stored in your browser to record the consents or withdrawals you have granted. These data will not be passed on to the provider of Borlabs Cookie.

The data collected will be stored until you request us to delete them or you delete the Borlabs Cookie yourself or the purpose of the data storage no longer applies. Mandatory statutory retention periods remain unaffected. Details on the data processing by the Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The Borlabs Cookie consent technology is used to obtain the legally prescribed consents for the use of cookies. The legal basis for this is Art. 6 para. 1 c) GDPR.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass these data on without your consent.

These data are processed on the basis of Art. 6 para. 1 b) GDPR, provided your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is due to our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6 para. 1 f) GDPR) or on your consent (Art. 6 para. 1 a) GDPR), if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete them, revoke your consent to storage or the purpose of the data storage no longer applies (e.g. after your request has been processed). Mandatory legal regulations – in particular retention periods – remain unaffected.

Enquiry by e-mail, telephone or fax

If you contact us by email, telephone or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass these data on without your consent.

These data are processed on the basis of Art. 6 para. 1 b) GDPR, provided your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is due to our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6 para. 1 f) GDPR) or on your consent (Art. 6 para. 1 a) GDPR), if this has been requested.

The data you send us on the contact form will remain with us until you request us to delete them, revoke your consent to storage or the purpose of the data storage no longer applies (e.g. after your request has been processed). Mandatory legal regulations – in particular statutory retention periods – remain unaffected.

Registration on this website

You can register on this website in order to use additional functions on the site. We only use the data entered for this for the purpose of use of the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as the scope of the quotation or technically necessary changes, we use the email address provided during registration to inform you in this way.

The data entered during registration are processed for the purpose of conducting the user relationship established by the registration and, if necessary, for the initiation of further contracts (Art. 6 para. 1 b) GDPR).

We will store the data collected during registration as long as you are registered on this website and will delete it subsequently. Statutory retention periods remain unaffected.

5. Social media

Facebook plugins (Like & Share button)

Plugins of the social network Facebook are integrated in this website. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected will also be transferred to the USA and other third countries.

You can recognise the Facebook plugins by the Facebook logo or the "Like" button on this website. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE.

When you visit this website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thus receives the information that you have visited this website with your IP address. If you click on the Facebook "Like" button" while you are logged in to your Facebook account, you can link the contents of this website to your Facebook profile. This allows Facebook to assign your visit to this website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or their use by Facebook. Further information on this can be found in Facebook's privacy policy at: https://de-de.facebook.com/privacy/explanation.

If you do not want Facebook to associate your visit to this website with your Facebook user account, please log out of your Facebook user account.

The use of Facebook plugins is in compliance with Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in achieving the widest possible visibility in social media. After obtaining the corresponding consent, the processing is carried out exclusively in accordance with Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

Insofar as personal data is collected on our website and forwarded to Facebook with the help of the tool described here, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook after the forwarding is not part of the joint responsibility. The obligations imposed on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Data subject rights (e.g. request for information) with regard to the data processed by Facebook can be asserted directly against Facebook. If you assert the data subject rights against us, we are obliged to forward them to Facebook.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://www.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.

LinkedIn plugin

This website uses functions of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time you visit a page of this website that contains LinkedIn functions, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click on the LinkedIn "Recommend Button" and are logged into your LinkedIn account, LinkedIn is able to assign your visit to this website to you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or their use by LinkedIn.

The use of the LinkedIn plugin is based on Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in achieving the widest possible visibility in social media. After obtaining the corresponding consent, the processing is carried out exclusively in accordance with Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/help/linkedin/answer/62538/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de

Further information on this can be found in LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy.

6. Analysis tools and advertising

Matomo

This website uses the open-source web analysis service Matomo.

Through Matomo, we are able to collect and analyze data on the use of our website-by-website visitors. This enables us to find out, for instance, when which page views occurred and from which region they came. In addition, we collect various log files (e.g. IP address, referrer, browser, and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

IP anonymization

For analysis with Matomo we use IP anonymization. Your IP address is shortened before the analysis, so that it is no longer clearly assignable to you.

Hosting

We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

You are not opted out. Uncheck this box to opt-out. You are currently opted out. Check this box to opt-in.

The tracking opt-out feature requires cookies to be enabled.

WordPress Statistics

This website uses "WordPress Statistics" to statistically evaluate visitor access. The provider is Aut O'Mattic A8C Ireland Ltd., Business Centre, No.1 Lower Mayor Street, International Financial Services Centre, Dublin 1, Ireland, whose parent company is based in the USA.

WordPress Statistics uses user recognition technologies for the purpose of analysing the user's behaviour (e.g. cookies or device fingerprinting). For the purpose of analysis, WordPress Statistics records, among other things, log files (referrer, IP address, browser, etc.), the origin of website visitors (country, city) and what actions they have taken on the site (e.g. clicks, views, downloads). The information collected in this way about the use of this website is stored on servers in the USA. Your IP address will be anonymised after processing and before storage.

The use of this analysis tool is based on Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in the analysis of user behaviour to be able to optimise both its website and its advertising. If corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://automattic.com/de/privacy/.

WP Statistics

This website uses the analysis tool "WP Statistics" to statistically evaluate visitor access. The provider is Veronalabs, ARENCO Tower, 27th Floor, Dubai Media City, Dubai, Dubai 23816, UAE (https://veronalabs.com).

WP Statistics allows us to analyse the use of our website. Among other things, WP Statistics records log files (IP address, referrer, browser used, origin of the user, search engine used) and actions taken by the website user on the site (e.g. clicks and views).

The data collected by WP Statistics are stored exclusively on our own server.

The use of this analysis tool is based on Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in the anonymised analysis of user behaviour to be able to optimise both its website and its advertising. If corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms in Google (keyword targeting). Furthermore, targeted advertisements can be displayed on the basis of Google's existing user data (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively, for example by analysing which search terms have led to the display of our advertisements and how many ads have led to corresponding clicks.

The use of Google Ads is in compliance with Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in marketing its services and products as effectively as possible.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Remarketing

This website uses functions of the web analysis service Google Analytics Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Remarketing analyses your user behaviour on our website (e.g. clicking certain products) in order to classify you into certain advertising target groups and then to display suitable advertising messages to you when you visit other websites (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Remarketing can be linked to Google's cross-device functions. Thus, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).

If you have a Google account, you can object to personalised advertising via the following link: https://www.google.com/settings/ads/onweb/.

The use of Google Remarketing is in compliance with Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in marketing its products as effectively as possible. After obtaining the corresponding consent, the processing is carried out exclusively in accordance with Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

Further information and the data protection provisions can be found in Google's privacy policy at: https://policies.google.com/technologies/ads?hl=de.

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can recognise whether the user has performed certain actions. This allows us, for example, to evaluate which buttons on our website were clicked and how often, and which products were viewed or purchased particularly often. This information is used to create conversion statistics. We learn the total number of users who clicked our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.

The use of Google Conversion Tracking is in compliance with Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in the analysis of user behaviour in order to be able to optimise both its website and its advertising. If corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

More information about Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Facebook Pixel

This website uses Facebook Pixel to measure conversion. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected will also be transferred to the USA and other third countries.

This allows the behaviour of page visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. As a result, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes and future advertising measures can be optimised.

The data collected are anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data are stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook privacy policy. This allows Facebook to place advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the website operator.

The use of Facebook Pixel is in compliance with Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://www.facebook.com/help/566994660333381.

Insofar as personal data is collected on our website and forwarded to Facebook with the help of the tool described here, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook after the forwarding is not part of the joint responsibility. The obligations imposed on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Data subject rights (e.g. request for information) with regard to the data processed by Facebook can be asserted directly against Facebook. If you assert the data subject rights against us, we are obliged to forward them to Facebook.

In Facebook's privacy policy you will find further information on the protection of your privacy: https://de-de.facebook.com/about/privacy/.

You can also disable the "Custom Audiences" remarketing function in the ads settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged into Facebook to do this.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

7. Newsletter

Newsletter data

If you wish to to receive the website newsletter, we require your e-mail address and information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected or only on a voluntary basis. For the handling of the newsletters, we use newsletter service providers, which are described below.

Sendinblue

This website uses Sendinblue to send newsletters. The provider is Sendinblue GmbH, Köpenicker Strasse 126, 10179 Berlin, Germany.

Sendinblue is a service with which the dispatch of newsletters can be organised and analysed, among other things The data that you provide for the purpose of subscribing to the newsletter are stored on the Sendinblue servers in Germany.

Data analysis by Sendinblue

With the help of Sendinblue, we are able to analyse our newsletter campaigns. This allows us, for example, to see whether a newsletter message has been opened and which links have been clicked. This allows us to determine, amongst other things, which links were clicked particularly often.

In addition, we can see whether certain predefined actions have been carried out after opening/clicking (conversion rate). For example, we can see whether you have made a purchase after clicking on the newsletter.

Sendinblue also allows us to subdivide the newsletter recipients according to different categories ("clustering"). The newsletter recipients can be subdivided, for example, according to age, gender or place of residence. In this way, the newsletters can be better adapted to the respective target groups.

You must unsubscribe from the newsletter if you do not want an analysis by Sendinblue. For this purpose, we provide a corresponding link in every newsletter message.

Detailed information on the functions of Sendinblue can be found via the following link: https://de.sendinblue.com/newsletter-software/.

Legal basis

The data are processed on the basis of your consent (Art. 6 para. 1 a) GDPR). You can revoke this consent at any time. The legality of the data processing procedures already carried out remains unaffected by the revocation.

Storage duration

We will store the data you provide for the purpose of receiving the newsletter until you unsubscribe from the newsletter with us or the newsletter service provider and delete it from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remain unaffected by this.

After you unsubscribe from the newsletter distribution list, we may store your e-mail address in a blacklist or the newsletter service provider to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 f) GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

For more information, please refer to Sendinblue's privacy policy at: https://de.sendinblue.com/datenschutz-uebersicht/.

Contract processing

We have concluded a contract for contract processing with the above supplier. This is a contract prescribed by data protection law that ensures that the supplier processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

8. Plugins and tools

YouTube with extended data protection

This website integrates YouTube videos. The provider of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, YouTube connects to the Google DoubleClick network, regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited. If you are logged in to your YouTube account, you allow YouTube to associate your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may store various cookies on your end device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, for example, to collect video statistics, improve the user experience and prevent fraud attempts.

Further data processing procedures over which we have no influence may be triggered after the start of a YouTube video.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest according to Art. 6 para. 1 f) GDPR. After obtaining the corresponding consent, the processing is carried out exclusively in accordance with Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

Further information on data protection can be found in YouTube's privacy policy at: https://policies.google.com/privacy?hl=de.

Google Web Fonts (local hosting)

This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google servers is not established.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in the Google privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps

This page uses Google Maps services. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

It is necessary to store your IP address to use the functions of Google Maps. This information is usually transmitted to a Google server in the USA and stored there. The provider of this page has no influence on this data transfer. If Google Maps is activated, Google may use Google Web Fonts for the uniform display of fonts. When you visit Google Maps, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places we indicate on the website. This represents a legitimate interest according to Art. 6 para. 1 f) GDPR. After obtaining the corresponding consent, the processing is carried out exclusively in accordance with Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on the handling of user data can be found in the Google privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

ReCAPTCHA is used to check whether the data entry in the contact form on our website is made by a human or by an automated program. For this purpose, reCAPTCHA analyses the website visitor’s behaviour based on various criteria. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The data are stored and analysed on the basis of Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in protecting its web offers against abusive automated spying and spam. After obtaining the corresponding consent, the processing is carried out exclusively in accordance with Art. 6 para. 1 a) GDPR; the consent can be revoked at any time.

For further information on Google reCAPTCHA, refer to Google's privacy policy and terms of use via the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Zendesk

We use the CRM system Zendesk to process user enquiries. The provider is Zendesk, Inc., 1019 Market Street, San Francisco, CA 94103, USA.

We use Zendesk so that we can process your enquiry quickly and efficiently. This represents a legitimate interest according to Art. 6 para. 1 f) GDPR.

You can send enquiries only stating your email address and without providing your name.

The messages we receive remain with us until you request us to delete them or the purpose of the data storage no longer applies (e.g. after your request has been processed). Mandatory legal regulations – in particular retention periods – remain unaffected.

Zendesk has Binding Corporate Rules (BCR) approved by the Irish Data Protection Authority. These are binding corporate rules that legitimise the company's internal data transfer to third countries outside the EU and the EEA. Details can be found here: https://www.zendesk.de/blog/update-privacy-shield-invalidation-european-court-justice/.

If you do not agree to our processing your request via Zendesk, you can alternatively communicate with us by email, telephone or fax.

For more information, please see Zendesk's privacy policy: https://www.zendesk.de/company/customers-partners/privacy-policy/.

Zendesk chat function

Our website provides the option to send us messages via a chat window. The chat functions are provided by Zendesk. If you use this chat window, we will store your IP address in addition to your chat messages. Your name is not required for the chat.

9. eCommerce and payment service providers

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 b) GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to allow the user to use the service or to charge for it.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission upon conclusion of contract for services and digital content

We only transmit personal data to third parties if this is necessary for the handling of the contract, for example to the bank commissioned with the payment processing.

A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for the data processing is Art. 6 para. 1 b) GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures.

10. Own services

Handling of applicants' data

We offer you the possibility to apply for a job with us (e.g. by email, post or online application form). Below, we inform you about the scope, purpose and use of your personal data that we collect as part of the application process. We assure you that our data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

Scope and purpose of the data collection

If you send us an application, we process your associated personal data (e.g. contact and communication details, application documents, notes in the context of job interviews, etc.), insofar as this is necessary to decide on an employment relationship. The legal bases for this are Art. 26 BDSG (German Data Protection Act) under German law (initiation of an employment relationship), Art. 6 para. 1 b) GDPR (general contract initiation) and – if you have given your consent – Art. 6 para. 1 a) GDPR. You can revoke your consent at any time. Your personal data will only be passed on within our company to persons who are involved in the processing of your application.

If your application is successful, the data you submit will be stored in our data processing systems on the basis of Art. 26 BDSG (German Data Protection Act) and Art. 6 para. 1 b) GDPR for the purpose of conducting the employment relationship.

Data retention period

If we are unable to make you a job offer, or if you reject a job offer or withdraw your application, we reserve the right to store the data you transmitted on the basis of our legitimate interests (Art. 6 para. 1 f) GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. The storage serves in particular the purposes of proof in the event of a legal dispute. If it is apparent that the data will be required after expiry of the 6-month period (e.g. due to an imminent or pending legal dispute), the data will only be deleted when the purpose for continued storage no longer applies.

Longer storage is also possible if you have given your consent (Art. 6 para. 1 a) GDPR) or if statutory retention obligations prevent deletion.

Inclusion in the applicant pool

If we do not make you a job offer, it may be possible to include you in our applicant pool. In case of inclusion, all documents and details from the application will be transferred to the applicant pool for contacting you in case of suitable vacancies.

Inclusion in the applicant pool takes place exclusively on the basis of your express consent (Art. 6 para. 1 a) GDPR). Consent is voluntary and has no bearing on the ongoing application process. The data subject can revoke his consent at any time. In this case, the data from the applicant pool will be irrevocably deleted unless there are legal reasons for retention.

The data from the applicant pool will be irrevocably deleted no later than two years after the consent has been given.